Tutorials and FAQs

腦瞳憫

Tutorials and Frequently Asked Questions (FAQs)

Tutorials

NEW FRESHMAN STUDENTS: You are not able to access Course Registration until after your admitted semester has started. Your Academic Advisor will register you for courses in your first semester. Contact your Advisor for course adjustments.

NEW TRANSFER STUDENTS: You will not be able to access Course Registration if you have not paid or had your enrollment deposit waived by the Admissions Office. Contact (909) 544-1136 or admissions@hpu.edu before continuing.

 

Prepare for Registration by:

  • Meeting with your academic advisor to discuss course suggestions
  • Reviewing the Registration Policies
  • Reviewing the Academic Calendar
  • Checking your registration time ticket
    • Log into My腦瞳憫 Portal and select QuickLaunch - Course Registration - Prepare for Registration. When you select the term you are looking to register for, your time ticket date will be displayed. You will also be emailed a reminder from registrar@hpu.edu 
  • If applicable, requesting your registration PIN from your advisor (usually only applies to students using military benefits)
  • Checking your account for registration holds
  • Taking screenshots of any registration errors you encounter and contacting your academic advisor
    • You can also view the FAQs below ("Why am I experiencing an error when registering for classes?")

 

Registration Procedures:

 

Click the link below for a detailed tutorial on the above with screenshots.

Registration Procedures

Your schedule will include course titles, campus (location), credits, start and end dates, meeting days and times, and instructor names.

 

my.hpu.portal - Desktop/Laptop browser: Log in to . Click on Schedule in the Academic box. Once a new window or tab opens, select the desired term. Your schedule for the selected term will be displayed.

 

Click the links below for a detailed tutorial on the above with screenshots.

HOW TO VIEW YOUR SCHEDULE

  • What is Degree Works?
    • It is an advising tool for students to monitor their academic progress toward degree orcertificate completion. It allows students and their advisors to plan future academic coursework.
    • Access Degree Works by logging into My腦瞳憫 Portal and select "Degree Plan" found in the Academic card.
  • What does Degree Works show?
    • Your student information (classification - freshman, sophomore; advisors; GPA; academic standing, and more)
    • Degree requirements (general education, major, minor requirements and at least 120 credits total with a cumulative 2.0 GPA unless your major requires a higher GPA)
  • If I need more help with course sequencing or degree planning after looking at my Degree Works, who can I contact?

 

Click the link below for a detailed tutorial on the above with screenshots.

DEGREE WORKS

General Advising FAQs

Current 腦瞳憫 Students – Freshmen and Sophomores 

Please use  or use Navigate through the 腦瞳憫 portal to schedule an advising appointment. 

For quick questions, on Wiki Wednesdays from 9:30am-11:30am and 1pm-3pm HST. An advisor will contact you when it's your turn. 

Current 腦瞳憫 Students – Juniors and Seniors 
Check your Degree Works to find out who your faculty advisor is and email them to set up an appointment. 

Incoming Students 

Incoming freshmen and transfer students can meet with their professional advisor once they submit their enrollment deposit.  

If you have been accepted to 腦瞳憫 but have not yet submitted your enrollment deposit, please note that you may be asked to cancel or reschedule your advising appointment. Applicant students who have not yet deposited should work with their . 

Incoming Students 
If you are an incoming transfer student, send your official transcripts from your prior institution to Admissions when applying to 腦瞳憫. Classes previously taken at another institution are evaluated for 腦瞳憫 equivalency on a credit-by-credit basis. However, you can check the to see what classes have previously transferred from other institutions to 腦瞳憫. 

Current 腦瞳憫 Students 
If you are currently an 腦瞳憫 student planning on taking courses at another institution, you need to complete the with your academic advisor. 

More information about transfer credits can be found .

You can complete the and forms with your academic advisor.  

 

If you are unsure of what you would like to change your program, major, concentration, or minor to, you can discuss your future goals and career plans with your academic advisor or a .

Registration FAQs

Incoming First Year Students

At 腦瞳憫, professional advisors register students for their first semester courses. This is to ensure that all students begin their program of study in courses that will help them toward graduation. To help your advisor build your schedule, please ensure that you have completed the following steps:

  • Submit your enrollment deposit:

  • Fill out the course pre-registration form that was sent to you upon submission of your enrollment deposit (the email will be from advising@hpu.edu)

  • Submit official transcripts from other colleges and official score reports (e.g. AP, IB, CLEP) to admissions@hpu.edu

  • Take placement exams if necessary (your professional advisor is cc’d on this message and can let you know which placement exam(s) you should complete). Placement exams are accessed by logging in to your my.hpu.edu portal > student quick launch > discover more.

Continuing and Transfer Students

Continuing and Transfer students are able to register for their classes through the registration portal. A tutorial on registering for classes can be found above (see Tutorials: Registration Procedures section).

Visiting Students

Visiting students are only allowed to take courses on the pre-approved list. The course registration form will only be sent to admitted students. All registration is done on a first-come, first-served basis. Click here for more info or contact the Visiting Student Program at (808) 543-8093 or at visiting@hpu.edu.

The registration waitlist is an electronic list of students waiting to register for a class with no open seats for enrollment. The students on a waitlist will be informed if a seat becomes available based on their order on the waitlist. More information can be found 

Holds are placed onto student accounts for a variety of different reasons. The most common types of holds are the following: 

Hold Type 

Reason 

What to Do 

Hold for 腦瞳憫 Completed Coursework (see below for more details) 

 

You are in your first year at 腦瞳憫 and do not have any final grades in any 腦瞳憫 classes.  

This will be automatically removed when you have completed at least one semester of classes.  

Medical holds 

  • Measles/Mumps/Rubella Hold, Meningococcal Hold 
  • TDAP Hold, Tuberculosis Clearance Hold 
  • Varicella Hold 

You do not meet the health requirements to attend 腦瞳憫 classes. 

Contact . Click here for more information about the . 

Financial holds  

  • Misc. Financial Hold 
  • Account Balance Hold 
  • Student Account Superhold 

 

You have an outstanding balance due to 腦瞳憫. 

Contact the  

 

You can learn more about what each hold is and who to contact to remove it through the  

The Hold for 腦瞳憫 Completed Coursework is applied to the account of all students in their first semester at 腦瞳憫. It means that you have no 腦瞳憫 GPA, or a GPA of 0.0, and will be removed from your account once you have received final grades for at least one semester of 腦瞳憫 classes. It will prevent you from requesting an official transcript. It will not prevent you from registering for 16-week classes; however, you will be ineligible to register for 8-week accelerated courses until the hold is removed and your GPA exceeds 2.5. 

Students can experience errors that prevent them from registering for classes. Some errors can be resolved by the student. Others will require help from your advisor. This list includes errors you may encounter: 

Error 

Reason 

What to Do 

Advisor – Please contact Advisor 

The class you have selected requires advisor approval to register. 

Screenshot the error and email your advisor. 

Attribute Restriction 

The course you have selected requires a specific attribute to register or you have a special attribute that makes you ineligible for the course. 

Check for the following: 

  • The class is taught on military campus, and you are not a military campus student 
  • The class is online, and you are an international student 
  • The class is an 8-week accelerated course (section 8A/8B), and you have no 腦瞳憫 GPA yet or a GPA of 2.5 or below. 

Screenshot the error and email your advisor. 

Campus Attribute Restriction 

The class you have selected is in-person, and you are a 100% online student. 

Find an online section of the desired course. 

Class Standing 

The class you have selected is for student with a specific class standing, such as being a senior with >90 credits already taken. 

Screenshot the error and email your advisor. 

Co-requisite Error 

The class you have selected requires a corequisite, like a lab. 

Register for the corequisite or screenshot the error and email your advisor. 

Level 

The class you have selected is graduate level (6000+), and you are an undergraduate student. 

Register for an undergraduate section or contact your advisor about the process. 

Pin 

You are a military campus student and require a pin to register. 

Contact your advisor or advising@hpu.edu for your pin. This pin changes every semester. 

Pre-requisite and Test Score Error 

This class has pre-requisite(s) or placement test score requirements that are not met. 

Take a submit your scores, or review the to see what courses need to be completed. Contact your Advisor with questions. 

Program or Field of Study Error 

The class you have selected is only available for students in a specific program or major, like Nursing or Education. 

Screenshot the error and email your advisor. 

 

Repeat Count Exceeds “0” 

The course you have selected has already been taken and is not repeatable for credit. 

Screenshot the error and email your advisor. 

Reserve Closed 

The class you have selected requires verification of military affiliation. 

Find a different section of the course offered on a different, non-military, campus or screenshot the error and email your advisor. 

Time Conflict 

The class you have selected is at the same time as another class you are registered for. 

Find a different section of the course offered at a different time.